Residents’ Register Office

The Residents’ Register Office of the City of Lucerne is located in the Customer Centre at Obergrundstrasse 1, and the counters are open daily from 9 a.m. to 5 p.m.

City of Lucerne – Residents’ Register Office

However, you can also change your address online at eUmzugCH
Finding somewhere to live

There are various housing platforms that you can use to look for vacant apartments.

It is best to look online or in local newspapers. Cooperatives are also a good place to find affordable housing. You can find more information here. 

Mieterinnen- und Mieterverband (tenants’s association)

Do you have any questions about your rights as a tenant? Then you can find out more either from the Mieterinnen- und Mieterverband (tenants’ association) or online. The following website gives you straightforward answers about living in Switzerland: 

Rental agreements, sublease agreement and lease agreements in Switzerland.
Mieterinnen- & Mieterverband (tenants’ association) – MV

Neighbourhood

The City of Lucerne wants to get its residents actively involved in shaping life in the city. In addition to the annual Neighbourhood Day, it has also launched the “Dialog Luzern” participation platform, where you can view current urban projects and find various associations you can join. 

Serafe

In Switzerland, every private household has to pay an annual radio and television licence fee. This is required by law. It is not possible to apply for an exemption.

Only deaf-blind people or recipients of annual old-age and survivors’ insurance (AHV) or invalidity insurance (IV) federal benefits can be exempted from the obligation to pay the household fee upon request. 

You can find further information here: Serafe

Telephone and internet

There are various telephone, internet and cable TV providers in Switzerland. Which services are available to you is often dependent on where you live or even your specific building. It is best to check with your landlord before looking at the various services. 

Waste and disposal

There is a guide to disposing of your waste correctly in various languages on the following webpage: City of Lucerne – Waste disposal

If you have any direct questions, please contact the City of Lucerne’s waste hotline on +41 41 208 78 70.

You can find more information in the waste calendar and on the recycling map:

Waste calendar | Next collection dates | REAL

Map – Recycling map